EU regulations and the European Pillar of Social Rights emphasize the importance of inclusivity not just as an ethical or strategic goal, but as a legal requirement. Inclusion is a legally binding objective in the human rights treaties binding on EU countries. For this reason, organizations must integrate inclusivity into all areas of their operations. The European Commission (2021) has set guidelines by investing in people's skills and learning & development, as this is seen to open opportunities - for everyone. Nowadays, organizations have made supporting inclusion and lifelong learning a business objective, as they have been clearly correlated with better success in future labor markets.

Artificial Intelligence can help organizations promote fair change in their operations. AI tools, for example, can personalize development programs according to employee needs, while supporting the skills required for the future workforce. In today's rapidly changing work environment, continuous learning and adaptability development are crucial to ensure the success of employees and the competitiveness of the organization.

These AI tools can help organizations enhance and personalize their operational processes using AI, while also promoting inclusivity and equality in the workplace.

Personalized Development Plans:

Cornerstone OnDemand – This tool offers comprehensive learning and development solutions that can be tailored individually to the needs of employees. It enables organizations to utilize artificial intelligence to analyze individual performance data and learning preferences, so that professional development programs can be designed to support each employee's unique strengths and needs. This promotes equality of opportunity, ensuring that everyone has equal chances to grow and succeed.

Enhanced Employee Insights:

Visier People – This tool provides deep analytics on employee performance and engagement, helping leaders better understand the needs and preferences of their employees. Artificial intelligence analyzes large amounts of data from employee surveys, performance reviews, and daily interactions, providing essential information that can help leaders make well-informed decisions that improve team well-being and job satisfaction.

Bias Reduction in Hiring and Promotions:

HireVue – This platform uses AI to objectively assess candidates' qualifications, which reduces biases in recruitment and promotions. Focusing on skills and performance metrics when screening candidates supports equality of opportunity and ensures that decisions are based on merit, thus promoting equal chances for career advancement.

Dynamic Skill Gap Analysis:

IBM Watson Talent – IBM's tool assists in identifying skill gaps and recommending necessary training or recruitment based on AI analysis. This continuous analysis of job requirements and employees' skill sets helps individuals advance their careers and ensures that the organization can adapt to changing market demands, thereby enhancing both organizational success and employee satisfaction.

Predictive Analytics for Workforce Needs:

Workday Adaptive Planning – This software enables predictive planning and trend analysis of workforce needs, helping organizations prepare for future changes. Artificial intelligence can predict future workforce requirements and trends, which allows HR to plan more effectively, including anticipating the need for new roles and understanding the impact of technology on existing jobs.

Furthermore, this AI tool analysis underscores the vital importance of adopting a people-centric approach in today's AI-driven business landscape. AI has the potential to humanize working life, shifting the narrative from AI as a job displacer to AI as a creator of value-based, sustainable business models. By focusing on the human potential to innovate and adapt, organizations can harness AI to not only enhance operational efficiency but also to promote an environment that prioritizes equal opportunities for all. Research consistently shows that inclusivity and a focus on providing equal opportunities are not just ethical choices but strategic ones that correlate with better business outcomes.

Portaankorva, L. 2024/11.